Muhamad Akmal

Product Manager & Life Connoisseur

PT Flash Mobile

Hello There, thank you for visiting.

Akmal here. I’m a longlife learner. while exploring knowledge and traveling the universe is my hobbies I love reading Romans and Self Management books. Besides, I’m familiar with SDLC especially product management. So, next time you meet me lets do a coffee and talk about stuff.

Interests

Software Development
User Experience
Product Discovery
Knowledge Dicsovery

Education

S.Kom in Computer Science, 2017
BINUS University
Vocation Student in Multimedia and Information Technology, 2013
SMK Negeri 51 Jakarta

Experience

Professional working experience

Product Manager - Merchant & Payment

PT. Flash Mobile

Jun 2021 – Present South Jakarta

Flash Mobile is a Payment Gateway and Biller Aggregator company from MNC Group. My current responsibilities are managing backlog, outcomes and outputs in Payment area from Product standpoint, and to help Flash Mobile management transforming its way of work to becoming more lean in agile.

Product Development

PT. Astra Digital Arta, ASTRAPAY

Oct 2019 – Jun 2021 South Jakarta

Direct asistant to Director of Product, leading product development team, and establish product development spec & flow for new ASTRA Group E-Money Company

Creating product management workflow process for collaboration need with engineering team. Setting up JIRA Software, Slack, SOP, and others.
In charge of managing and prioritizing product features roadmap with stakeholder - Defining busines requirement document with segmented deliverables.

Associate Product Owner

PT. MetraPlasa (BLANJA.com)

Aug 2018 – Sep 2019 South Jakarta

Managing product backlog for a squad in tribe non-transaction managing discovery related area.

Responsibilities include:

Handling backlog lifecycle using scrum. Analyzing system for a features ,production support, andtranslating business requirement to an acceptance criteria.
Groom and prioritize the work in the backlog.
Defining product backlog and create actionable user stories for the development teams. - Defines iterations and stories and accept the completed user stories to make sure the work fulfillsthe criteria.
Contributes vision to a product backlog, owns team backlog and implementation

UX Researcher Internship

PT. MetraPlasa (BLANJA.com)

Jul 2017 – Dec 2017 South Jakarta

Assist existing UI and UX Designer evaluate UI and UX Flow at e-commerce Blanja.com using common method.

Task attached including :

Heuristic Evaluation
Conduct Usability Testing alongside with DDS (Divisi Digital Service) Telkom
User Testing
Wireframing
Prototyping
User Research

Junior Researcher Internship

BALITBANG Kementerian Pertahanan Republik Indonesia

Feb 2016 – Aug 2016 South Jakarta

Assist staffs in PUSLITBANG Sumber Daya Pertahanan to help ongoing research. And given the opportunity to analyze and make research in accordance with the field of expertise possessed, in this case computer science.

Accomplishment Including :

Helped PUSLITBANG Sumber Daya Pertahanan published journal titled " ANALYZING ACCEPTABILITY OF NATIONAL SERVICE IN INDONESIA USING DYNAMIC SYSTEM"
Make a journal titled “ANALYZING ACCEPTABILITY OF NATIONAL SERVICE IN INDONESIA USING FUZZY-AHP: A LITERATURE REVIEW”

Knowledge and Capabilities

Skillset

Atlassian JIRA

95%

Agile Scrum

70%

Product Management

90%

Android Development

65%

User Experience

70%

Product Design

50%

Technical Analysis

80%

Software Development

90%

Programming

40%

Firebase

40%

Payment Fintech

80%

E-Commerce

90%

Licenses & Certifications

Professional Certifications

Telkom Certified User Experience

Telkom Professional Certification Center Sep 2018 – Sep 2021

TCUX18012 - Information Architecture & Navigation, Customer Journey, Persona, Principle & Heuristic Evaluation, Usability Testing.

See certificate

UX Design Bootcamp

Telkom Indonesia Sep 2018

1 Week User Experience Design Bootcamp - Certificate of Completion

See certificate

Blog Posts

Exploration, narration, literation, and computerization

Product Strategy Stack

Kata-kata strategy terkadang sering disalah artikan dan seringkali di lebarkan kepada yang bukan mana artinya. Strategy kerap kali di artika “Visi”, “Misi”, “Gaols”, dan “Roadmap” dijadikan satu yang meninggalkan sebuah arti yang tidak memiliki konteks sama sekali.

Last updated on Aug 25, 2022 4 min read Jurnal, Product Development

Agile Estimation and Planing Review Buku

Buku Agile Estimation and Planning di tulis oleh Mike Cohn Planning dan Plan merupakan sesuatu yang berbeda. Yet planning is difficult, plans are often wrong. Terkadang anggota dalam penerapannya hal ini terbagi menjadi; (1) Mereka yang tidak sama sekali melakukan planning sedari awal, atau (2) Mereka yang menginvestasikan banyak waktu ke dalam plan mereka, dan mereka menjadi (harus) yakin bahwa plan yang mereka sudah buat harus berjalan dengan benar.

Last updated on Aug 25, 2022 9 min read Jurnal, Buku

Agile Estimation and Planing Review Buku

Robohnya Surau Kami

Kalau beberapa tahun yang lalu Tuan datang ke kota kelahiranku dengan menumpang bis, Tuan akan berhenti di dekat pasar. Maka kira-kira sekilometer dari pasar akan sampailah Tuan di jalan kampungku.

Last updated on Aug 25, 2022 11 min read Buku, Jurnal

See all posts

Projects

Epic projects that i’ve handled

AstraPay QRIS

In charge of creating, refining, and maintaining AstraPay QRIS requirement from business, development, and regulatory side; Defining specfication of QRIS from ASPI; Maintaining QRIS development from both side Issuer and Acquirer; Conduct integration with Switching Company, ALTO and Rintis (ATM Prima)

Topup AstraPay Balance in CIMB OctoMobile

Managing and support CIMB to integrate AstraPay topup feature in OctoMobile application

Topup AstraPay Balance in PermataMobileX

Managing and support PermataBank to integrate AstraPay topup feature in PermataMobileX application

Artajasa ATMBersama Services Integration

Refine the product requirement of one of Artajasa Product Transfer for Payment to enable ATMBersama Virtual Account for AstraPay users

Centralized CMS Information and Notification

Conduct and refine the base requirement for content management system for marketing team to make promotion campaign in-app dynamic; Centralizing the use of notification, email and sms broadcast to this CMS for use of marketing team

Project Octopus - moxa by Astra Financial

Assigned for being part of Project Octopus in Astra International sub-holding company Astra Financial which resulted moxa application

Digital Product Biller Addition

Connect to new biller aggregator services Sakalguna, and Alterra biller and add new digital product biller to AstraPay such: ○ PSTN Telkom Biller; ○ Paket Data Airbill; ○ PDAM Biller; ○ Cable TV Biller; ○ Land and Tax (PBB) Biller Payment

Automatic Transfer to Bank Account Feature for AstraPay Users

Improve users transfer to bank account from manual to automatic process using ALTO Disbursement service

Notification Engine for AstraPay

Initiating use of firebase cloud messaging for push notification engine creation for system push notification. e.g. user can get notification from AstraPay if they’re success buy the airtime; Initiating use of firebase cloud messaging for broadcasting push notification for marketing needs.

AstraPay User Interface Revammp

Initiating and defining user interface revamp for AstraPay from 1.0 to 1.1; Deliver new Apps to Google Playstore and Apple Appstore

Initiating the Use of JIRA Software and Confluence for AstraPay Teams

Initiating, conducting, and do the setup of JIRA Software workflow and Confluence documentation space for Product and Engineering team, which before this only use trello as product backlog requirement tools; Managing JIRA Software and Confluence use for cross department use in AstraPay